The "holy grail" of CRM is moving from static automation to a dynamic, self-learning system. Our AI features have evolved from simple "chatbots" to a unified AI Employee ecosystem powered by a centralized Knowledge Base.
A sales-centric outline of these features, designed to position the platform as a 24/7 revenue-generating engine for your website.
The Knowledge Base (KB) is no longer just a collection of FAQs; it is the semantic "brain" that feeds every AI interaction across the platform.
Feed your AI with URLs, uploaded PDFs, Docx, or even raw Rich-Text. It "reads" your brand voice and technical specs instantly.
Upload CSVs (up to 50,000 rows) of structured data—like pricing grids, inventory, or lead lists. The AI uses Semantic Search to answer complex questions.
No "training" delay. Once you update a document in the KB, every AI agent—from Voice to Chat—is updated across the entire sub-account.
The frontline of your lead engagement, connecting the Knowledge Base directly to SMS, FB, IG, WhatsApp, and Web Chat.
Auto-Pilot vs. Suggestive Mode
In Auto-Pilot, the AI handles the entire conversation. In Suggestive, it drafts replies for your team to approve.
Intent-Based Booking
The AI recognizes when a lead is ready to book and cross-references your Calendars to secure the appointment automatically.
Response Info & Attribution
Click "AI Response Info" on any message to see exactly which knowledge chunk the AI used to generate its answer.
Acts as a real-time receptionist that sounds human and acts with the precision of a CRM.
Standard "if/then" logic replaced by Agentic Loops and Intent-Based Branching.
Scale your brand with AI-powered content grounded in your Knowledge Base facts.